Here is how it started: I woke up early. Remember I am a high school media specialist and this is my SUMMER and I don’t have to wake up early. Right.
Since I was awake, I decided to go ahead and get some things done. I cleaned the shower, tub, toilet. Not sure about you, but bathroom cleaning is very low on my list of likes. I washed and folded two loads of clothes. Not a horrible job. I got a shower, got dressed, made a couple of phone calls and started to town.
Stop #1: Tire shop. On Wednesday of this week hubby got two new tires for my daughter’s Sante Fe. No problems there. On Thursday he came home from work and noticed that one of the new tires was almost flat. This morning before he left for work, he pumped it up again. (Good man, right there!) I get to the tire store and tell them that one of the new tires is flat. The guy looks at me and NO LIE says “Why is it flat?” Did I mention I have a bit of a sarcastic streak? Yep. I said it. “Probably because the air leaked out of it. Finding out why is your job, not mine.” With a smile on my face so that it wasn’t quite such a sting, hopefully!
I did, however, tell him that the last set of tires I bought there had the SAME THING happen and it was a stem valve leak. We went to investigate. He sprayed it with the bubble soap and then…didn’t see that it was making bigger bubbles. It was at this point that I offered him the use of my glasses, because I could see it. He tried again. And again. And a fourth time before he finally realized that I was right.
“We will get it pulled in in about 5-10 minutes to check it out.” Right. He left to go to lunch. No problem, he said. This guy will take care of it, he said. Thirty-five minutes later the poor little side-listing Sante Fe still sat in the same spot. Did I mention that I am not really all that good at waiting for things to be done? Up to the counter I go. “How about the Sante Fe?” When he told me there were two or three cars ahead of it….Did I mention I don’t tolerate incompetence well? I very calmly said “No. This is the 2nd time this has happened to me here. This is your fault. This should have been checked before it left the lot on Wednesday. It will be the next car in the shop.” A very nice young gentleman standing beside him grabbed the keys, jogged out to the car, took it in, and fixed it. Ten minutes. That’s all. And “Have a nice day, ma’am. You are right. It should have been the first car taken back after you got here. Thank you for shopping with us.” And I will shop with them again.
Stop 2: Very big everything store. 😉 No problems there. A very nice shopping experience. And just so you know…I was dressed appropriately for other stores, not just for this one in particular. (Insert giggle here.)
Stop 3: A department store from which my daughter had purchased new towels and washcloths for college. (Yikes! About to be an empty-nester!) They were out of the cloths, but no problem, she could pay for them at the sale price and they would ship them to her house for free. They took the shipping info right off of her driver’s license. Incorrectly. Yep. Instead of our street number, they put a number that does not exist. And guess what? FedEx couldn’t find it, so they dropped it off to the post office.
First, before I left for town, I called the department store (remember those calls I made before I left for town? This was one of them). They told me I would need to come in to check on it at customer service. When I got there, there is a little phone hanging on the wall that I had to use. Guess what? It called the national customer service line that I could have called from home! ARGH!!! Incompetence, anyone? They told me that I would have to go to the post office in my town. “Which one?” I asked? “AHHHH, no idea.” She did give me the tracking number, however.
I called the post office. I had to give him the tracking info 4 times and explain to him that I know that the post office and FedEx are different, but that FedEx had delivered the package to them. They delivered it to the address given on the package. Even though that address does not actually exist. And they have NO IDEA WHERE they delivered it. Nice. Then when he looked it up on the FedEx website to see exactly what I was seeing, his came up in Chinese. And “I don’t read Chinese.” Are you kidding me? Really? Twenty minutes on the phone later and all I got was a “Let me check on this.” I am not holding my breath.